Shipping Policy
Processing Time
Orders are processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing time may be slightly extended, but we’ll always keep you informed via email.
Shipping Methods & Estimated Delivery Time
We ship worldwide with trusted carriers. Estimated delivery times are:
- United States & Canada: 7–12 business days
- United Kingdom & Europe: 7–15 business days
- Australia & New Zealand: 8–15 business days
- Asia: 5–10 business days
- Rest of World: 10–20 business days
Please note: Delivery times may vary depending on destination, customs clearance, and unexpected delays beyond our control.
Shipping Costs
Free standard shipping on orders over $50 USD. Orders under $50 USD: shipping fees will be calculated at checkout based on your location.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for the tracking information to update.
Customs & Import Taxes
International orders may be subject to customs duties or import taxes, which are the responsibility of the customer. Please check your local customs regulations for more details.
Address Accuracy
Please ensure your shipping address is correct when placing your order. We are not responsible for packages lost due to incorrect addresses.
Delays & Support
While we work hard to meet delivery estimates, delays can happen due to weather, customs, or carrier issues. If you have not received your order within the estimated time frame, please contact us at support@arture.shop.